We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right in the FAQ section.
Plot 171-S, Quaid-e-Azam Industrial Estate, Lahore, 54000
(+92) 370-0440589
(+92) 42-35400579
info@electromax.pk
If you are a reporter looking for information on media services please contact us at:
press@electromax.pk
After placing an order, you will receive a confirmation email with tracking details. If you need further assistance, please contact our customer service team with your order number.
Our customer support team is available:
Our head office is situated in Lahore, Punjab, Pakistan. For detailed directions or to visit our showroom, please contact us in advance.
We accept returns and exchanges within 7 days of purchase, provided the product is unused, in its original packaging, and accompanied by the receipt. For more details, please refer to our Return & Refund Policy.
Yes, Electromax is committed to sustainability. Many of our appliances are designed with energy-saving features to help reduce electricity consumption and lower your bills.
Yes, all our products come with a standard 2-year warranty covering manufacturing defects. For specific warranty information on a product, please check the product page or contact our support team.
To claim warranty or request service, please contact our customer support team through the contact form on our website or email us at support@electromax.com.pk. Keep your original receipt and warranty card ready for verification.
Electromax products are available at major retail outlets including Carrefour, Metro, CSD, EBCO, and other major retail stores. You can also shop online through our official website (coming soon) and our Daraz Mall store.
Yes, we offer genuine spare parts and authorized repair services for all our products through our service centers.
Absolutely. Our customer support team is happy to guide you in selecting the best product based on your needs and preferences. Visit us in-store or reach out through our contact page.
If your Electromax product isn’t functioning as expected, please refer to the user manual for troubleshooting tips. If the issue persists, contact our support team for further assistance.
Electromax is a leading home appliance brand in Pakistan, known for innovation, durability, and performance. We design smart, energy-efficient solutions that make everyday life easier while putting customer satisfaction at the core of everything we do.